Privacy Policy

Astro Match ("we", "us", "our") operates https://www.astromatchs.com. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over your data. Please read this policy carefully. By using our website you agree to the practices described here.

1. Data We Collect

We collect the following categories of personal data:

• ✦ Account data: Name and email address when you register for an account.
• ✦ Birth data: Date of birth, time of birth, and place of birth for both individuals submitted when you request a report. This data is used solely to generate your astrological report.
• ✦ Payment data: We do not store card numbers. Payments are processed by PayPal or Paddle, who receive only the transaction amount and a reference. We store a transaction ID and amount for our records.
• ✦ Usage data: IP address, browser type, pages visited, and time of visit — collected automatically via server logs for security and performance purposes.
• ✦ Cookies: Session cookies (required for login) and optional analytics cookies. See Section 6 for details.
• ✦ Communications: Any messages you send us via the contact form or by email.

2. How We Use Your Data

• ✦To create and maintain your account.
• ✦To generate your personalised astrological compatibility report.
• ✦To process your payment and send order confirmation emails.
• ✦To send transactional emails (e.g. password reset, report delivery). We do not send marketing emails without your explicit consent.
• ✦To respond to support enquiries submitted via the contact form.
• ✦To detect and prevent fraud or abuse.
• ✦To comply with legal obligations.

Legal basis (GDPR): Contract performance (report generation and account management), legitimate interests (fraud prevention, security), and consent (optional analytics cookies).

3. Birth Data & AI Processing

Your birth data (date, time, and place of birth) is sensitive personal information. We handle it with particular care:

• ✦Birth data is transmitted to our AI provider (OpenAI, Google, or OpenRouter) only to generate your report. It is included in the API request and is subject to the provider's data policies.
• ✦We do not sell, rent, or share birth data with advertisers or data brokers under any circumstances.
• ✦Birth data is stored in our database linked to your account so you can access past reports. You may request deletion at any time.

4. Third-Party Services

We use the following third-party processors:

5. Data Retention

• ✦Account data: Retained for as long as your account is active. Deleted within 30 days of account deletion request.
• ✦Reports & birth data: Retained with your account. Deleted upon account deletion.
• ✦Payment records: Retained for 7 years to comply with financial regulations.
• ✦Server logs: Retained for 90 days.

6. Cookies

You can manage cookie preferences via your browser settings or our consent banner.

7. Your Rights

Under GDPR (EU/UK) and CCPA (California), you have the following rights:

• ✦ Right of access: Request a copy of all personal data we hold about you.
• ✦ Right to rectification: Correct any inaccurate or incomplete data.
• ✦ Right to erasure: Request deletion of your account and all associated personal data.
• ✦ Right to portability: Receive your data in a structured, machine-readable format.
• ✦ Right to object: Object to processing based on legitimate interests.
• ✦ Right to restrict: Request that we limit how we use your data while a dispute is resolved.

To exercise any of these rights, email us at abiquo@hotmail.com. We will respond within 30 days.

8. Children's Privacy

Astro Match is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us immediately.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), CSRF protection, and parameterised database queries. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security, but we work diligently to protect your data.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via email or a notice on our website. Continued use of Astro Match after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy enquiries, data requests, or complaints:

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (e.g. ICO in the UK, or your national supervisory authority in the EU).